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Don't Let Negative Reviews Tarnish Your Reputation - Find Out What You Can Do

Last updated 7 years ago

Sure you could view negative reviews as something that seriously tarnishes or poisons your reputation or you could view them as an opportunity to convert an assassin into advocate for your business (see previous post for explanation on those terms). Read the article linked to below to learn the best techniques to dealing with negative reviews and hopefully convert these reviewers into loyal customers. It's a lost easier than you think. Most customers simply want to be heard and acknowledged. How to Deal with Negative Reviews & Complaints (by Angela Epley at ReachLocal)

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How to Deal with Negative Reviews

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